For Ages 21+

Responsible Gaming at rbazee — Your safety is our priority

Let entertainment be fun — not out of control. Use rbazee's responsible gaming tools to keep yourself and your family safe.

What is responsible gaming and why does it matter?

Enjoying online betting and casino games is like any other form of entertainment — as long as it is controlled and done with awareness. rbazee believes that every player's mental and financial wellbeing is of the highest importance. Responsible gaming means knowing your limits, playing within a set budget, and seeking help when needed.

Online gaming is becoming increasingly popular in Bangladesh. But like any enjoyment, moderation is key here too. We have included a number of effective tools on our platform to help you stay aware and safe.

At rbazee, we do not see responsible gaming as just a policy — it is our commitment. We want every player to enjoy gaming purely as a source of entertainment, not as a source of stress or addiction.

21+

Age Limit

rbazee is for those aged 21 and above only. Minors are strictly prohibited from opening accounts or playing games. If you know someone who is a minor, keep them away from this platform.

Our Protection Tools

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit for yourself. Once set, it cannot be increased before the specified time — this keeps your budget protected and prevents the tendency to deposit more than planned.

Time-Out Break

If you feel you need a short break, use the time-out feature. Take a break of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and no betting or gaming will be possible.

Self-Exclusion

If you feel gaming is becoming a serious problem, choose the self-exclusion option. You can close your account for anywhere from 6 months to permanently. This step is an important means of ultimate protection.

Reality Check Reminder

A reminder is sent at regular intervals to make you aware of how long you have been playing. It is easy to lose track of time — the reality check reminds you of that.

Loss Limit

Set a maximum daily, weekly, or monthly loss limit. If this limit is exceeded, your account will automatically be restricted from gaming, so that large financial losses can be avoided.

24/7 Support Service

For any concerns related to gaming, speak with our 24/7 Bengali live chat support team. They will help you use the right tools and provide proper guidance when needed.

Recognise the warning signs of a problem

If any of the following signs appear, seek help right away — there is no shame in it.

Financial warning signs

  • Repeatedly trying to play to recover lost money
  • Depositing beyond your budget
  • Playing with borrowed money or emergency funds
  • Spending money on gaming by cutting back on family expenses

Behavioural warning signs

  • Lying about or hiding gaming activity
  • Becoming distant from family and friends
  • Feeling restless or irritable when not playing
  • Losing focus at work or studies

Remember: Even if just one of the above signs appears, do not ignore it. Contact our live chat support immediately or send an email to [email protected]. We are here for you.

How to use the protection tools

1

Log in to your account

Log in to your rbazee account and go to the "Account Settings" section. You will find the "Responsible Gaming" menu there.

2

Choose the tool you need

Deposit limit, loss limit, time-out, or self-exclusion — choose the right option based on your needs.

3

Set your limits

Set limits that match your budget and time. If you want to make changes, you will need to wait through a specific cooldown period.

4

Confirm

Confirm the change. The setting takes effect immediately. If you have any issues, get help via live chat.

 Minor Protection

rbazee strictly follows a 21+ age policy. Identity verification is mandatory when opening an account. Any attempt to open an account using a minor's identity is permanently prohibited.

  • Age is verified at registration
  • Use parental control software on your device
  • Keep passwords and login details away from minors in the family
  • Avoid playing in front of children
  • If you have any suspicion, let us know at [email protected]

 Healthy Gaming Habits

  • Play for entertainment only, not as a source of income
  • Set a budget in advance and stick to it
  • Do not play when you are tired or under mental stress
  • Take regular breaks and spend time on other activities
  • Prioritise spending time with family and friends

Where to get help

You are not alone. Our team is always ready to help with any problem.

Live Chat Support

Bengali live chat service is available 24 hours a day, 7 days a week. It is the fastest way to get immediate help.

Email Support

If you want to share something in more detail, write to our support email. Responses are sent promptly.

[email protected]

FAQ Page

Answers to common questions on responsible gaming and many other topics are available on our FAQ page. You may want to check there first.

Play with enjoyment,
stay within your limits

rbazee is your companion for entertainment. Enjoy cricket betting, slots, and live casino responsibly.

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Frequently Asked Questions

After logging in to your rbazee account, go to the "Account Settings" menu and find the "Responsible Gaming" section. From there you can use all the tools including deposit limits, loss limits, time-out, and self-exclusion. If you have any trouble, get help via live chat.

It is not possible to reactivate your account before the minimum self-exclusion period has ended. Once the set period is over, you can contact the support team to apply for account recovery. However, in the case of permanent exclusion, the account cannot be reactivated.

No, increasing your deposit limit requires waiting through a specific cooldown period. This is intentionally in place so that limits cannot be raised on a momentary impulse. However, reducing a limit takes effect immediately.

Start by speaking with them compassionately and advise them to seek professional help. You can also contact our live chat support or reach out at [email protected] for guidance. If the situation is serious, seek the help of a mental health professional.

A time-out is a temporary break — generally from 24 hours up to 30 days — after which the account becomes active again automatically. Self-exclusion is a long-term or permanent decision, and should be chosen when a gaming problem has become serious. In both cases, no betting or deposits are possible during the break.

No. rbazee is strictly for those aged 21 and above. Anyone aged 18-20 cannot use this platform. Age verification is mandatory at registration, and any account found to belong to a minor will be closed immediately.